FAQs and Troubleshooting
Having issues with your Command.App? Here are some helpful tips & tricks you can try. After trying the steps outlined on this page and if you still aren't able to remedy the situation, please submit a Support Ticket.
Device Requirements
Please confirm from your Organization Administrator what device package your company purchased.
Device packages can include phones, tablets/PCs or both.
Device packages can include phones, tablets/PCs or both.
iOS Devices
• Have iOS 15 or iOS 15+ installed
• iPhone X or newer
• iPad (4th Gen) or newer
• At least 2GB of hard drive space available
• Always update to the latest Command.App version for the best experience.
Android Devices
• Have 11+ installed
• At least quad-core 1.4GHz processor on device
• At least 2GB of hard drive space available
• Always update to the latest Command.App version for the best experience.
• Have 11+ installed
• At least quad-core 1.4GHz processor on device
• At least 2GB of hard drive space available
• Always update to the latest Command.App version for the best experience.
Windows Surface and PCs
• Have 10.1+ installed
• At least dual-core 2.7GHz processor & 4GB of RAM
• At least 10GB of hard drive space available
• Always update to the latest Command.App version for the best experience.
• Have 10.1+ installed
• At least dual-core 2.7GHz processor & 4GB of RAM
• At least 10GB of hard drive space available
• Always update to the latest Command.App version for the best experience.
• https://www.lifewire.com/how-fast-are-4g-and-3g-internet-speeds-3974470
• https://www.informationweek.com/mobile/mobile-business/coffee-shops-wifi-ranked/d/d-id/1316186
• https://info.hummingbirdnetworks.com/blog/whats-the-average-wifi-speed-hint-its-higher-than-you-think
• https://www.informationweek.com/mobile/mobile-business/coffee-shops-wifi-ranked/d/d-id/1316186
• https://info.hummingbirdnetworks.com/blog/whats-the-average-wifi-speed-hint-its-higher-than-you-think